Digital Transformation Insights: Healthcare Providers
Healthcare industries are unique in that the primary goal is to deliver excellent services and save lives, rather than make profits. However, like all other industries, the need to modernize and build efficient, digital healthcare is critical.
This course covers digitizing healthcare technologies, like digital disease detection and AI diagnosis, that can be used for service delivery, supply chain, and finance and accounting functions. It also covers key ways digital technologies can be used to improve healthcare service quality, creating a digital patient journey.
0.5 Hours
- Recognize key digital technologies you can use to advance healthcare delivery activities
- Identify digital technologies you can use for the healthcare supply chain and procurement functions
- Recognize the benefits of using digital technologies in healthcare finance, accounting, and IT functions
- Recognize ways you can use digital technologies to improve operations and quality in healthcare functions
- Distinguish between digital technologies you can use for HR and change management functions within healthcare organizations
- Knowledge Check: Apply Insights on Healthcare and Non-Profits
Digital Transformation Insights: Tangible Goods Firms
All organizations, across all sectors, are exploring ways to digitally transform, and the tangible goods sector is ripe with opportunities to do so.
This course covers digital technologies you can use in sales, marketing, engineering, and supply chain functions within the tangible goods sector. This course also covers how to digitize finance, accounting, IT, operations, social responsibility, and HR functions within the tangible goods sector.
0.8 Hours
- Recognize the key digital transformation technologies you use to digitize sales, marketing, and engineering functions within the tangible goods sector
- Identify digital transformation technologies you use for supply chain and procurement functions in the tangible goods sector
- Recognize digital transformation technologies you use for finance, accounting, and IT functions in the tangible goods sector
- Recognize digital transformation technologies you use for improving operations, quality, and social responsibility
- Identify digital transformation technologies you use in human resources, organizational change management, and talent development functions
- Knowledge Check: Apply Insights on Tangible Goods Firms
Digital Transformation Insights: Educational & Professional Services
Organizations in the educational and professional services sector can digitally transform by using the right digital technologies, at the right time, and for the right reasons.
This course covers the key benefits of using digital technologies in educational and professional services sector functions. It also covers digital technologies you can use in key functional areas such as sales and marketing, supply chain, finance, operations, and HR.
0.7 Hours
- Recognize digital technologies you can use for marketing, sales, and engineering functions in the educational and professional services sector
- Identify digital technologies you can use in supply chain and procurement functions
- Recognize digital technologies you can use in finance, accounting, and IT functions
- Identify digital technologies you can use in operations, quality, and social responsibility functions
- Recognize digital technologies you can use in HR, change management, and talent development activities.
- Knowledge Check: Apply Insights on Educational & Professional Services
Digital Transformation Insights: Financial Services
The convergence of finance and technology in today’s business environment presents significant opportunities for financial services sector firms who know how to harness them.
This course covers digital technologies that organizations can use to improve sales, marketing, supply chain, and finance functions. It also covers digital technologies that can be integrated into operations, quality, operations, and HR functions.
0.7 Hours
- Recognize the digital technologies you can use in sales, marketing, and product engineering functions
- Identify digital technologies you can use in supply chain and procurement functions
- Recognize digital technologies you can use in finance, accounting, and IT function activities
- Identify digital technologies you can use in operations, quality, and corporate social responsibility functions
- Recognize digital technologies you can use in HR, change management, and talent development functions
- Knowledge Check: Apply Insights on Financial Services
Digital Transformation Insights: Marketing, Sales & Engineering Functions
By leveraging digital transformation in your marketing, sales, and engineering functions, you can gain insights into customer needs, increase efficiencies in your development cycles, and foster an environment of innovative capabilities and development.
In this course you’ll learn about techniques for digitally transforming service delivery models, product and service development processes, and engineering and construction activities. You’ll also learn about the key benefits of digital mapping and biomimicry.
0.6 Hours
- Identify data-based methods you can use to gain insight into customer needs
- Recognize customer service delivery model capabilities realized through digital transformation
- Identify techniques for improving and digitizing new product and service development processes
- Recognize key challenges of digital transformation in engineering and construction functions
- Identify key benefits of digital mapping
- Recognize key benefits of leveraging biomimicry in digital technology activities
- Knowledge Check: Review Insights on Marketing, Sales, & Engineering
Digital Transformation Insights: Supply Chain & Procurement Functions
Regardless of whether you are a goods- or service-based company, effectively using digital technologies across your supply chain is critical in today’s technology-driven environment.
This course covers digital transformation elements that you can apply across all phases of your supply chain for operational success.
0.5 Hours
- Identify key benefits that can be realized by utilizing digital technologies in the planning stage of supply chain and procurement functions
- Recognize digital technology elements that can be used to digitize supply chain sourcing activities
- Recognize digital technology elements that can be used in the Make phase of the supply chain process
- Distinguish between supply chain delivery digital technology applications
- Recognize digital technologies you can use in the Return phase supply chain activities
- Identify aspects of the supply chain Enable phase that digital technologies help support
- Knowledge Check: Apply Insights on Supply Chain & Procurement
Digital Transformation Insights: HR & Talent Development Functions
Human resources and talent development may be traditional functions within the organization, but they are rapidly evolving in today’s technology-driven environment. This course covers digital technologies you can use to recruit, engage, and develop your workforce.
This course also covers some key digital technologies you can leverage for effective organizational change management.
0.6 Hours
- Recognize digital technologies you can use for effective talent acquisition in your organization
- Recognize digital technologies you can use in organizational change management activities
- Identify key ways to leverage artificial intelligence in workforce development activities
- Recognize digital technologies you can use to support virtual workplaces
- Recognize ways to use predictive analytics in employee engagement activities
- Knowledge Check: Apply Insights on HR & Talent Development Functions
Digital Transformation Insights: Operations, Quality, & Social Responsibility
In today’s competitive environment, satisfying your customer’s needs is just as important as financial gains. This course covers digital technologies you can use to not only add value to operations and quality functions, but to your relationship with your customers by increasing corporate social responsibility practices.
0.7 Hours
- Recognize benefits of using digital technologies in tangible goods operations and risk management functions
- Identify people-centric digital technologies that can be applied in service sector operations and workforce management functions
- Recognize key digital technologies you can use to enhance quality performance in tangible goods organizations
- Identify key digital technologies you can use to improve quality in service sector organizations
- Distinguish between key digital technologies you can leverage to evolve corporate social responsibility
- Knowledge Check: Apply Insights on Operations, Quality, & CSR
Digital Transformation Insights: Finance, Accounting & IT Functions
Forward-thinking organizations not only try to remain current in today’s technology-driven environment, but look for ways to future-proof their strategy.
This course covers digital technologies you can use to advance finance, accounting, and IT functions in your organization. This course also covers ways to digitize governance, risk, compliance, fincance and accounting automation, and audit functions to overcome traditional challenges
0.5 Hours
- Identify the benefits of employing key digital technologies in finance activities
- Identify the key digital technologies you can use in finance activities
- Identify the key digital technologies you can use in information technology
- Distinguish between effective applications of digital technologies in tax and treasury functional activities
- Recognize key digital technologies you can use in governance, risk, compliance, and audit functional activities
- Knowledge Check: Apply Insights on Finance, Accounting & IT Functions
Leading Your Team through Change
Change is always happening. Effective team leadership means managing teams through the ongoing transition processes that facilitate change. Removing obstacles that can hinder the productive teamwork required to make these transition processes smooth is essential.
In this course, you’ll learn about types of resistance and obstacles to change and how to overcome them in a collaboration. You’ll also learn about how to overcome barriers to introducing change at your organization. Finally, you’ll learn effective approaches for communicating change when working on a team.
0.5 Hours
- Match sources of employee resistance to change to examples
- Match types of change resistance to actions for dealing with them
- Recognize various change obstacles in an organization
- Identify tactics for overcoming obstacles to change
- Match information-based roots of inertia with examples of how to overcome them
- Identify examples of ways to overcome action-related employee inertia
- Recognize appropriate ways to communicate change
- Recognize tactics for effectively leading change in your organization
Getting Your Pitch Heard
Innovation, disruption, and revolutionary ideas are the stuff of business success. But unless you can get those ideas across to the people in your organization how matter, they’re destined to remain pipedreams.
Bland business presentations aren’t doing your ideas justice and boring PowerPoint presentations are blunting your message.
But effective verbal communication, public speaking and presentation skills can be cultivated and improved.
This course looks at methods for presenting your ideas in a convincing, succinct, and confident manner that will get them heard and given the attention they deserve.
0.5 Hours
- Identify statements that describe the attributes of a good idea
- Recognize the elements that can hinder a successful pitch
- Identify the needs of your target audience
- Identify the essential elements of a convincing pitch
- Identify techniques for maximizing the impact of your pitch in a group setting
- Knowledge Check: Making a Pitch
Championing Digital Transformation
Digital technologies and advancements are rapidly changing the business landscape, and organizations that support and embrace the ever-changing technology-driven environment thrive.
In this course, you’ll learn best practices for enabling and championing digital transformation in your organization.
0.4 Hours
- Identify key contributions that champions make to help drive successful digital transformation
- Recognize the steps for establishing and supporting a digital transformation initiative in the organization
- Identify the key elements in a digital transformation roadmap
- Recognize the key metrics you should use to measure digital transformation progress in the organization
- Recognize best practices for overcoming common challenges to digital transformation initiatives
- Knowledge Check: Supporting Digital Transformation in your Organization