Professional in Human Resources: Organizational Relations
Each week, more time is spent in the workplace than any other location, and employees therefore form relationships with the people they work with. It is incumbent upon HR to create an environment that is conducive to making that healthy for the employees while productive for the organization.
Understanding human relations skills is not sufficient; the organization needs to embody that spirit as well. In this course, you’ll learn how to prepare the organization to be more receptive to building positive human relations.
1.2 Hours
- Define human relations and how it impacts the workplace
- Define organizational culture
- Describe how culture is developed
- Identify the key diversity issues impacting organizations
- Describe the benefits of diversity and inclusion programs
- Identify techniques to encourage participative decision-making
- Define employee engagement and its impact on the workplace
- Identify the types of employee surveys
- List methods for effective employee communications
- Knowledge Check: Understanding Organizational Relations
- Summarize the key concepts covered in this course
Professional in Human Resources: Organizational Risk
Not only is HR concerned about the wellbeing of employees, but it’s also about security and access issues to property and data.
In this course, you’ll learn about the various types of organizational risks that keep HR on their toes, and you’ll explore the risks and mitigation actions that HR can leverage.
2.3 Hours
- Define the organizational risk framework
- Describe the types of HR audits
- Recall the federal laws and regulations related to safety and health activities
- Identify the key OSHA forms and when they are used
- Describe potential workplace safety and security risks
- Identify the types of business continuity risks
- Recall the federal laws and regulations related to health hazards
- Identify the process for communicating health hazards
- Describe the three types of EHH
- Describe the programs available to make the workplace healthier
- Distinguish the difference between handling employees with alcohol or drug abuse issues
- Identify the three components of the RTW program
- Recall the federal laws and regulations related to workplace privacy and protection activities before 1986
- Recall the federal laws and regulations related to workplace privacy and protection activities after 1986
- Describe potential workplace privacy and protection issues
- Knowledge Check: Understanding Organizational Risk
- Summarize the key concepts covered in this course
Professional in Human Resources: Labor Relations
Whether a company has a union or not has nothing to do with HR or the company, but it’s important to know how to manage effectively with a union.
In this course, we’ll explore processes when a union interacts with an organization and organizes a campaign, and how to effectively manage with a union contract in effect.
1.7 Hours
- Describe the relevance of labor relations
- Recall the federal laws and regulations related to labor relations
- Recall the federal laws and regulations related to labor activities
- Define why unions exist
- Identify strategies employers can use to keep unions from soliciting employees
- Define the types of ULPs
- Define the union organizing strategy
- Identify the purpose of an NLRB hearing
- Define the different certification strategies
- List the collective bargaining subjects
- Define different contract negotiation strategies
- Define the types of union security clauses
- Describe the different types of labor demonstrations
- Define the types of ADR for labor disputes
- Knowledge Check: Understanding Labor Relations
- Summarize the key concepts covered in this course
Professional in Human Resources: PHR® Exam Summary
It’s almost time for the HR Certification Institute® (HRCI®) PHR® certification exam, and there are just a few more pointers that will add the finishing touches.
In this course, you’ll learn how to reinforce content knowledge by applying good study habits and deploying testing strategies. As a bonus, you’ll explore additional content to expand your knowledge base or save for recertification credits.
0.4 Hours
- Recall key features of the PHR® exam
- Recognize methods to enhance your study habits
- Apply techniques to increase your testing proficiency
- Knowledge Check: Preparing for the PHR® Exam
- Summarize the key concepts covered in this course