Professional in Human Resources: Organizational Development
To be successful at developing people, organizations need a foundation. In this course, you’ll explore the foundational concepts that exist to help employees peacefully interact, coexist, and thrive with each other.
1.2 Hours
- Define the characteristics and importance of organizational development
- List the methods used in organizational development
- List examples of strategic interventions
- Identify the strategies used to improve work and job structures to gain efficiencies
- Identify the approaches used to improve production quality and gain efficiencies
- Describe the activities that help employees understand each other’s behaviors
- Describe the roles in career development
- Describe the types of programs used for employee development
- Identify the methods to motivate employees
- Knowledge Check: Resolving Interpersonal Organizational Challenges
- Summarize the key concepts covered in this course
Professional in Human Resources: Performance Management
Performance management is one of the most difficult organizational processes. In this course, you’ll discover why, and learn how time has transformed some of the processes with negative intent. In addition, you’ll explore HR’s role in helping managers and employees be successful.
0.9 Hours
- Define the steps in the performance appraisal process
- Describe the process for creating goals
- Distinguish between evaluation and appraisal
- Describe the different types of performance appraisal methods
- Identify common errors made in the performance evaluation process
- Use PIPs effectively
- Distinguish between coaching and mentoring
- Knowledge Check: Helping Managers in the Performance Cycle
- Summarize the key concepts covered in this course
Professional in Human Resources: Learning
HR certification is the preparation for being a lifelong learner, and is the start of many more trainings HR will take – and perhaps give. Regardless of which training, understanding the mechanics and how people will receive them are equally important. In this course, you’ll explore the different methodologies, embrace the process, and understand HR’s role in helping to develop people.
1.2 Hours
- Distinguish between training and learning
- Recall the federal laws and regulations related to learning activities
- Identify how behaviors are acquired
- Recall the importance of adult learning theories
- Identify the strategies used to achieve training results
- Identify the different types of instructional design models
- Define the different types of training analysis
- Identify the methods to acquire training
- Identify HR’s role during the implementation phase
- Define the requirements for training trainers
- Identify techniques to assess training program effectiveness
- Knowledge Check: Creating a Training Program
- Summarize the key concepts covered in this course
