Professional in Human Resources: Introduction to PHR® Exam
In this course, you’ll discover the qualifications for HR certification and who is eligible. You’ll also learn about the contents of the PHR® Exam by HRCI® and how the test is constructed. In addition, you’ll try the HR skill assessment tool to determine skill level and develop a personalized study plan.
0.6 Hours
- Describe the PHR exam
- Describe BoK and its relevance to the HR profession
- Describe the PHR exam eligibility and passing requirements
- Identify and assess your level of HR knowledge to create a study plan that will guide you in allocating the appropriate amount of study time
- Identify how to benefit from your study plan
- Knowledge Check: Understanding and Preparing for the PHR® Exam
- Summarize the key concepts covered in this course
Professional in Human Resources: Employee Relations
Negative behaviors have negative consequences. HR provides managers and employees with the documents to establish organizational policies and guidelines to ensure consistent communication.
When violations occur, they should be dealt with fairly across employees groups, following a documented process. Should the need arise for employees to exit the organization, regardless of the reason, courtesy and confidentially are extended.
In this course, we’ll explore a series of infractions that can escalate from minor to grave and the various actions that are within the realm of HR.
2.1 Hours
- Differentiate between employer and employee rights
- Recall the federal laws and regulations related to the Civil Rights Acts
- Recall the federal laws and regulations related to equal rights in employee relations
- Recall the federal laws and regulations related to employment transitions
- Recall the federal laws and regulations related to federal employee relations activities
- Distinguish between the types of commitments that form the employment relationship
- Identify the types of documentation employers use to communicate decisions, actions, and activities and provide clear boundaries
- Define the types of workplace behavior issues
- Describe the steps in resolving a workplace conflict
- Identify the steps to handle internal investigations
- Differentiate between positive and negative approaches to discipline
- Define the standard processes for all types of separations
- Identify the considerations for layoff conditions
- Describe the types of tort claims impacting the employment relationship
- Define the types of employment liability claims
- Describe the company-sponsored methods of ADR
- Describe the activities in the ligation process
- Knowledge Check: Understanding Employee Relations
- Summarize the key concepts covered in this course
Professional in Human Resources: Employment Legislation
In this course, you’ll explore and interpret the US laws and regulations that impact the HR Body of Knowledge. In addition, you’ll learn the process of how the US constructs and then passes laws. Specifically, you’ll explore labor laws and executive orders, as well as civil rights, employment, privacy and consumer protection, and federal government and agency legislation.
This course can be used in preparation for the HR Certification Institute® (HRCI®) PHR® certification exam.
2.1 Hours
- Describe the US law-making process and its hierarchy
- Recognize the foundation of US federal employment legislation prior to 1990
- Recognize the foundation of US federal employment legislation after 1990
- Recall the foundational key legislation that impacts employment
- Recall the key legislation that impacts employment
- Recognize how US employment legislation protects employment privacy
- Recognize which legislation applies to federal contractors and agencies
- Recall the key executive orders
- Recognize important legislation that is used frequently in the workplace
- Knowledge Check: Recognizing Key Employment Legislation
- Summarize the key concepts covered in this course